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About Us
關於我們
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About Us - The Team, The Goal, The Dream, Our Opal & Gemstone Family

From the earliest days of our business in 2004 we have gone from a ‘one man show’ to a international specialist team which continues to grow our Opal and Gemstone business.  We are lucky enough to have years of experience in our team members from many industries and backgrounds allowing us to draw on that expertise and combine it with our passion for Opals and Gemstones. 

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Founder & CEO

About Us - Wayne Sedawie

Wayne Sedawie was introduced to Opals in 1992 by his brother Paul from Seda Opals, who mines at Lightning Ridge in New South Wales, Australia. After meeting his mate Chris from Opal Rush, Wayne was hooked on Opals. Over the years he has had shares in Opal mines, operated Opal cutting factories and jewelry factories overseas and has cut over 200,000 Opals himself. His growing passion for Opals made him realise he needed to bring these amazing stones to the people of the world. 

About Us - Paul Sedawie

In September 2004 Wayne founded Opal Auctions. The goal was to offer Opals direct from Opal miners and wholesalers direct to opal buyers all over the world. 13 years later over 330,000 Opals have new homes in over 184 countries. 

About Us - Estela Sedawie

In 2007 Wayne and his wife Estela started Gem Rock Auctions with the same principles and goals, to bring approved Verified Sellers to offer genuine gemstones to the world.

IT Department

About Us - Steve Thomas

Steve joined us 2005 and now has over 12 years’ experience in making sure our websites and servers are up 24/7. He is now also in charge of our specialist IT team who work on server upgrades, compliance issues, security, website development and maintenance. Our websites get 2-3,000 request per minute and over 34 million-page views per annum and need constant monitoring. To further his skills Steve completed an Amazon AWS Certified Solutions Architect course - Associate in 2017.

Adrian joined us in 2005 for a few years and then traveled the world working in New York and Sydney. He has recently returned to our IT team and is now in charge of our Mobile App development.

Business Development

About Us - Ross Sedawie

Ross has been responsible for our business development, SEO, content creation and advertising strategy since 2013.  As a trained Engineer and Gemologist, Ross monitors market trends in both the Opal and Gemstone industries and is constantly developing new stratergies for our business. His focus for 2018 will be targeted advertising for our websites.

Terese has worked on many project for our business since 2013.  Her qualifications as an IT Business Analyst with a minor in Accounting, along with over 12 years of experience working for large corporations has brought a proffesional edge to our business. 

Her focus for 2018 includes SEO, content creation and our online presence.

Shipping Department

About Us - Silvia Palmero

Silvia has been in charge of shipping from our head office now for over 10 years and has shipped hundreds and thousands of packages. Her Switzerland efficiency is paramount for our buyers to receive their parcel quickly and efficiently. Many buyers will have had contacted her in regard to their items and shipping. 

Marketing Department

Erika Sharpe

Erika started work for us in 2004 focusing on photography and listing items whilst completing her Naturopath course. She worked for several years as a Naturopath but the Opal bug never left her and she is now back working on our Social Media and assisting with content creation. 

About Us - Yuka Hatano

Yuka has been with us for over 5 years. Her Japanese precision assists greatly with Yuka being a wizz at photography, social media and daily operations. Her tasks are always varied and include photography, staff training and assisting in the daily runnings of the business.

About Us - Summer

Summer started with us 6 months ago and handles our social sites in China and our Opal website in China. She also assists with photograph. 

Sheriff Department

We have several international Gemologists who maintain our Gemstone and Opal Sheriff programs. They are based in Australia and USA. This department makes sure that our Opal and gemstones are verified and authenticated. We handled over 17,000 requested audit last year and they have been great asset for our customers. 

Customer Service & Support

Iris has worked with us for 3 years and many of you would have received messages from her over the years. She is in charge of our support tickets for both our customers and sellers. If anyone has a problem Iris can fix it. 

Verified Sellers

Our business wouldn’t exist without our 130+ Verified Sellers. They are trully the heart and soul of our Opal & Gemstone family. 

關於我們 - 團隊,目標,夢想,我們的蛋白石和寶石家族

從2004年創業初期,我們已經從“一個男人秀”走向了一個繼續發展我們的蛋白石和寶石業務的國際專業團隊。我們很幸運,有來自多個行業和背景的團隊成員擁有多年的經驗,使我們能夠利用這些專業知識,並將其與我們對Opals和寶石的熱情相結合。

創始人兼首席執行官

關於我們 -  Wayne Sedawie

Wayne Sedawie於1992年被他的兄弟保羅從Seda Opals介紹給Opals,後者在澳大利亞新南威爾士州雷閃嶺開採。在Opal Rush與他的隊友Chris交談後,Wayne迷上了Opals。多年來,他擁有歐泊礦業的股份,在海外經營歐泊切割工廠和珠寶工廠,並自己裁減了超過200,000歐泊。他對歐泊的熱情使他意識到他需要將這些驚人的寶石帶給世界人民。

關於我們 -  Paul Sedawie

2004年9月,韋恩創立了歐泊拍賣行。我們的目標是直接從歐泊礦工和批發商向全世界的蛋白石買家提供Opals。 13年後,超過330,000個蛋白石在184個國家擁有新家。

關於我們 -  Estela Sedawie

2007年,韋恩和他的妻子埃斯特拉以相同的原則和目標開創了寶石搖滾拍賣行,帶來了認可的認證賣家向全世界提供真正的寶石。

IT部門

關於我們 -  Steve Thomas

史蒂夫加入我們2005年,現在有超過12年的經驗,確保我們的網站和服務器全天候運行。他現在還負責我們的專業IT團隊,負責服務器升級,合規性問題,安全性,網站開發和維護。我們的網站每分鐘獲得2-3,000個請求,每年的訪問量超過3400萬次,需要不斷進行監控。為了進一步提高他的技能,Steve在2017年完成了亞馬遜AWS認證解決方案架構師課程 - Associate。

Adrian於2005年加入我們幾年,然後前往在紐約和悉尼工作的世界。他最近回到了我們的IT團隊,現在負責我們的移動應用程序開發。

業務發展

關於我們 -  Ross Sedawie

自2013年起,羅斯一直負責我們的業務發展,搜索引擎優化,內容創建和廣告策略。作為訓練有素的工程師和寶石學家,羅斯監控歐泊和寶石行業的市場趨勢,並不斷為我們的業務開發新的策略。他對2018年的關注將是針對我們網站的廣告。

自2013年起,Terese為我們的業務開展了許多項目。她具有IT業務分析師資格,會計專業未成年人以及12年以上為大型企業工作的經驗,為我們的業務帶來了專業優勢。

她對2018年的重點包括搜索引擎優化,內容創建和我們的在線狀態。

運輸部門

關於我們 -  Silvia Palmero

西爾維婭現在已經從我們的總部負責運送超過10年,並且已經運送了數百和數千包裹。她的瑞士效率對於我們的買家快速高效地收到包裹來說至關重要。許多買家會就其物品和運輸問題與她聯繫。

營銷部門

Erika Sharpe

Erika於2004年開始為我們工作,專注於攝影和登錄物品,同時完成Naturopath課程。她作為Naturopath工作了幾年,但Opal的bug從未離開過她,現在她回到了我們的社交媒體上,並協助創作內容。

關於我們 - 波多野由香

Yuka和我們在一起已經超過5年了。她的日本精確度對Yuka在攝影,社交媒體和日常運營方面非常有幫助。她的任務總是千差萬別,包括攝影,員工培訓和協助業務的日常運作。

關於我們 - 夏天

夏季從6個月前開始,我們在中國的社交網站以及我們在中國的歐泊網站開展業務。她還協助拍照。

警長局

我們有幾位國際寶石學家維護我們的寶石和蛋白石警長課程。他們位於澳大利亞和美國。該部門確保我們的蛋白石和寶石經過驗證和認證。去年我們處理了超過17,000次的要求審核,對我們的客戶來說它們是很好的資產。

客戶服務與支持

Iris已經和我們一起工作了3年,而且你們許多人多年來都會收到她的消息。她負責我們的客戶和賣家的支持票。如果任何人有問題虹膜可以解決它。

已確認賣家

沒有我們的130多位經認證的賣家,我們的業務就不存在。它們是我們Opal&Gemstone家族的核心和靈魂。

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