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Verified Sellers Program
已验证的卖家计划
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The Treasures Auctions Network websites have sold 700,000 items online since forming in 2004. The success has been largely due to our Verified Sellers Program and the high standard of stock that our sellers bring to the network.

Our customers know and trust that we will approve only the best sellers to give them the best products and a great buying experience. We take great pride in hand picking and constantly checking the standard of products that are being offered by our sellers.

To be eligible to become a Verified Seller on The Treasures Auctions Network you must -

  • Have a passion and knowledge of the Gemstone / Opal / Jewelry Trade Industry
  • Be able to offer our customers competitive prices.
  • Provide business and personal references to prove your an established business
  • Offer high business standards in every transaction.
  • If you are a seller on other platforms, you just provide the username which you use to sell with so we can asses your business practices.
  • It is a bonus if you are a member of a trade or jewelry organization, but it is not required.

Our sellers are managed by our Sheriff Program across our network. Each website site has its own Sheriff, Opal Sheriff, Gemstone Sheriff, and Fashion Sheriff Etc. It is the Sheriffs that will guide our potential sellers through the Verified Seller application process and provide ongoing support to our sellers.

Verified Sellers Program 

The Verified Seller application process includes:

  • Sellers wishing to join a website within The Treasures Auctions Network have to first register as a buyer using their intended Store Name. (i.e. MarksGems). This cannot be changed
  • Sellers need to email the complete application form attached at the bottom of this page to applications@treasuresauctions.com
  • IP address checked
  • Trade References checked
  • Photo Identification checked
  • Phone numbers checked including face to face verification Skype phone call if applicable
  • Sellers will be notified if they have been approved or disapproved at the discretion of the Sheriff and management. No further communication will be entered into, this decision is final
  • At the discretion of the Sheriff and management, approved new sellers may be required to pay a bond of $200 (via PayPal only) which is payable before you can sell. This bond will be held by Treasures Auctions, interest free for a period of 12 months.

Probation Period

  • Once a seller is accepted into the Verified Sellers Program they will be in a probation period which will run for a minimum of 3 months
  • During the probation period verified sellers will be on the Starter Plan which will allow them to list 50 items at a time
  • During the probation period the Sheriff will conduct an audit on each listing which will be visible to buyers for the life of the listing

The probation period will cease at the end of 3 months of active selling with the following conditions met:

  • Feedback above 95%
  • 20 or more positive Feedback
  • Minimal listing errors and discrepancies
  • Minimal issues between seller and their buyers
  • Evidence that a high level of professionalism has been upheld at all times.

At the end of the standard 3 month probation period we will reflect and communicate with you on your overall professional performance. At our discretion we may:

  • End your probation period and allow you to apply for the next selling plan which will allow more items to be listed
  • Extend your probation period if we feel you are not ready to move to the next selling plan
  • Cancel your selling account if we feel you are not up to the required standard of the Verified Sellers Program.

How does the Verified Seller Program work?

The Verified Seller Program is managed by the Sheriff Program across each of our websites. This program is operated by a qualified Gemologist and panel of advisers from within the Gemstone, Opal and Jewelry industries. The position of Sheriff is a voluntary position and is not paid or reimbursed in any way by The Treasures Auctions Network.

The Sheriff has two main goals:

  1. To support and guide sellers
  2. To answer questions and guide potential buyers via the Audit system.

If you have any queries or questions regarding listing stock or gemological questions never hesitate to contact the Sheriff, they are always there to help.

Verified Seller Program Rules

To uphold the high standards of our Verified Seller Program we operate a “3 Strikes and you’re out” policy. Failure to meet any of the rules below or abide by the Terms and conditions may result in the Verified Seller getting a strike against their seller account. These strikes are at the discretion of the Sheriff and Management. They are non-negotiable.

  • Once a seller has accumulated 3 strikes the Verified Seller will be permanently suspended and their store/s closed immediately
  • A strike automatically downgrades the Verified Seller for 30 days which means they cannot list any new items during that period
  • Any breach of unprofessional business practice will result in a strike
  • Verified Sellers may be suspended permanently at the discretion of management at any time without notice
  • Any communication with Management, Administration or a Sheriff must be responded to and actioned within 12 hours. Failure to do so may result in a strike
  • At the Sheriff’s discretion if an issue is found with a listing they will suspend the listing and notified the seller about the issues to discuss further. If the issue is minor the Sheriff will write recommended changes within the Audit and the seller is expected to amend the listing and click the ‘Re-request Audit’ Button so that the Sheriff can re Audit the listing. If action to amend the listing is not undertaken by the seller the listing will be suspended within 12 hours
  • If a Verified Seller’s feedback drops to or below 95% the Sheriff will issue a strike and your store/s will be downgraded to The Starter Plan (20 Items only) until your feedback raises to 96% or above
  • The Sheriff may request any item from any Verified Seller to be posted into head office for independent certification at any time. Refusal or delay to comply with this request will result in immediate and permanent suspension. Shipping to the Sheriff will be at the Verified Sellers expense and the Sheriff will return the item in the same method at no further expense to the seller.

Examples of a Strike:

  • Verified Seller fails to communicate with a buyer, administration, management or Sheriff in a timely manner
  • Verified Seller fails to post items to a buyer or refund monies in a timely manner
  • Continuous mistakes in listing items
  • Verified Seller fails to uphold the expected high level of professional conduct
  • Verified Seller fails to honour the sale of an item regardless of whatever price an auction sells for
  • Misrepresentation of a stone, examples -
  • Misrepresenting and selling a glass filled Ruby as unheated Ruby
  • Selling smoked Ethiopian Opal as Natural Black Opal
  • Selling gold plated Jewelry as Solid Gold Jewelry
  • Misrepresenting and selling a Doublet or Triplet Opal as a Solid Opal
  • Selling a Doublet Gemstone on gemrockauctions.com

Examples of immediate permanent suspension:

  • If a Verified Seller is found defaming The Treasures Auctions Network as per Code of Conduct
  • If a Verified Seller lists a synthetic stone on any site other than www.gemstonesauctions.com
  • If a Verified Seller is found selling to customers outside of the site where our protections cannot be applied
  • If a Verified Seller is being rude or abusive
  • If a Verified Seller is found bidding up or on their own listings.

TERMS AND CONDITIONS

  1. Pay your fees by 15th of each month within 7 days
  2. Verified Sellers are not permitted to bid on family, their own or any related companies listings on any of The Treasures Auctions Network websites
  3. Verified Sellers must list accurate descriptions and use correct categories and abide by the rules as per The Treasures Auctions Network - Listing Guide for Verified Sellers 
  4. Verified Sellers are not permitted to have links to other external web sites or email addresses from any site within The Treasures Auctions Network. This includes listings.
  5. Verified Sellers have an obligation to sell at whatever price the auction items sell for
  6. Refund Policy – all wins have a 7 day period for return if the buyer is not 100% satisfied with their purchase. The refund amount to the buyer must equal the original transaction (stones/s + shipping + insurance where applicable) but does not have to include the cost of the item being posted/returned to the seller
  7. Verified Sellers can contact their buyers regarding a specific purchase and are NOT permitted to contact buyers who have not purchased from them. Sellers are NOT permitted to messages to any buyer regarding self promotion, ‘spammy’ messages and harassment.
  8. Verified Sellers found ‘handing over’ or selling their store to another individual will be terminated immediately and legal action may be taken
  9. If a bond is returned to the seller without permission from The Treasures Auctions Network your sellers account will be closed immediately without notification
  10. If your seller account is suspended for any reason, any amounts owed will become due and payable immediately
  11. Verified Sellers must not defame or criticise or slander The Treasures Auctions Network including stock, sellers or customers in any external circumstances. This includes but is not limited to social media, Facebook, Twitter, forums or print media
  12. Verified Sellers on Opal Auctions or Gem Rock Auctions are eligible to apply for a Sellers account on Jewelry Auctioned or Coins Auctioned with no monthly plan fee
  13. Verified Sellers may not entice customers to purchase items outside of the Treasures Auctions Network.
  14. The Treasures Auctions networks reserves the right to remove, suspend and ban any store or individual without notice.

CODE OF CONDUCT

  • Verified Sellers must professionally supply orders to the 100% satisfaction of customers and must uphold The Treasures Auctions Network integrity in the industry
  • Verified Sellers are to adhere to the highest level of professional conduct at all times.  

FEES FROM 1ST JANUARY 2018

Commissions charged on sold items as follows -

verified seller program

Seller plans and rates

SELLER PLAN PROGRESSION

  1. Sellers will spend a minimum of 3 months on the Starter Plan during their Probation Period
  2. Sellers then must spend a minimum of 1 month on each Plan as they progress consecutively up to Gem Harlequin Plan.
  3. The seller must list close to the maximum allowed listings for a plan before requesting an upgarde
  4. All plan changes must be requested by the Seller via the Selling Preferences tab in Account Settings. The request may be approved or denied at the discretion of management.

If you wish to apply to become a Verified Seller on any of The Treasures Auctions Network websites please download the application Form below and email it back to applications@treasuresauctions.com

Verified Seller Application Form (Ver 2.1)

自2004年成立以来,Treasures Auctions Network网站已经在线销售了70万件商品。这一成功主要归功于我们的验证卖家计划以及我们的卖家为网络带来的高标准库存。

我们的客户知道并相信我们只会批准最好的卖家给他们最好的产品和良好的购买体验。我们非常自豪地采摘手工并不断检查卖家提供的产品标准。

要有资格成为The Treasures Auctions Network的验证卖家,您必须 -

  • 对宝石/蛋白石/珠宝贸易行业充满热情和了解
  • 能够为我们的客户提供有竞争力的价格。
  • 提供商业和个人参考,以证明您的既定业务
  • 在每笔交易中提供高业务标准。
  • 如果您是其他平台上的卖家,您只需提供用于销售的用户名,以便我们评估您的业务实践。
  • 如果您是贸易或珠宝组织的成员,这是一个奖励,但它不是必需的。

我们的卖家由我们的网络上的警长计划管理。每个网站都有自己的警长,蛋白石警长,宝石警长和时尚警长等。警长将通过验证卖家申请流程指导我们的潜在卖家,并为我们的卖家提供持续支持。

已验证的卖家计划

验证卖家申请流程包括:

  • 希望加入The Treasures Auctions Network网站的卖家必须首先使用他们想要的商店名称注册为买家。 (即MarksGems)。 这不能改变
  • 卖家需要将本页底部附带的完整申请表发送至applications@treasuresauctions.com
  • 已检查IP地址
  • 交易参考已检查
  • 检查照片识别
  • 检查电话号码,包括面对面验证Skype电话(如果适用)
  • 如果卖方和管理层酌情决定批准或拒绝卖方,将会通知卖方。没有进一步的沟通,这个决定是最终的
  • 由警长和管理层自行决定,经批准的新卖家可能需要支付200美元的保证金(仅限PayPal),在您出售之前需要支付。此债券将由Treasures Auctions持有,免息12个月。

试用期

  • 一旦卖方被接受进入验证卖家计划,他们将处于试用期,该试用期将至少持续3个月
  • 在试用期内,经过验证的卖家将进入入门计划,这将允许他们一次列出50个项目
  • 在试用期内,警长将对每个上市进行审核,买方在上市期间可以看到这些审核

试用期将在3个月的有效销售结束时终止,并满足以下条件:

  • 反馈率高于95%
  • 20或更多正面反馈
  • 最小的列表错误和差异
  • 卖家和买家之间的最小问题
  • 证据表明,始终坚持高水平的专业精神。

在标准的3个月试用期结束时,我们将反映您的整体专业表现并与您沟通。我们可以自行决定:

  • 结束试用期并允许您申请下一个销售计划,以便列出更多项目
  • 如果我们觉得您还没准备好进入下一个销售计划,请延长试用期
  • 如果我们认为您未达到验证卖家计划的要求标准,请取消您的销售帐户。

验证卖家计划如何运作?

验证卖家计划由我们每个网站的警长计划管理。该计划由宝石,蛋白石和珠宝行业内的合格宝石学家和顾问小组运营。警长的职位是一个自愿的职位,并且不会被The Treasures Auctions Network以任何方式支付或报销。

警长有两个主要目标:

  1. 支持和指导卖家
  2. 通过审计系统回答问题并指导潜在买家。

如果您对上市股票或宝石学问题有任何疑问或疑问,请随时联系警长,他们随时为您提供帮助。

验证卖家计划规则

为了维护我们的验证卖家计划的高标准,我们实施“ 3罢工,你出局 ”政策。未能满足以下任何规则或遵守条款和条件可能导致验证卖方对其卖家帐户进行罢工。这些罢工由警长和管理层自行决定。他们是不容谈判的。

  • 一旦卖家累积了3次罢工,验证卖家将被永久停用,他们的商店将立即关闭
  • 罢工会自动将已验证卖家降级30天,这意味着他们无法在此期间列出任何新商品
  • 任何违反不专业的商业行为都将导致罢工
  • 经验证的卖家可以随时由管理层酌情暂停,恕不另行通知
  • 与管理,行政部门或警长的任何沟通必须在12小时内得到回应并采取行动。如果不这样做可能会导致罢工
  • 根据警长的判断,如果发现上市问题,他们将暂停上市并通知卖方有关问题以便进一步讨论。如果问题很小,警长会在审计中写出建议的更改,卖方应修改列表并单击“重新请求审计”按钮,以便警长可以重新审核列表。如果卖方未采取修改上市的行动,则上市将在12小时内暂停
  • 如果验证卖家的反馈低于或低于95%,警长将发出罢工,您的商店将被降级为入门计划(仅限20项),直到您的反馈提高到96%或以上
  • 警长可以随时要求任何经过验证的卖家将任何物品发布到总部进行独立认证。拒绝或延迟遵守此请求将导致立即和永久停用。运送到警长的费用将由卖方支付,警长将以相同的方式退回物品,不再向卖方支付费用。

罢工的例子:

  • 已验证的卖方未能及时与买方,管理层,管理层或警长沟通
  • 已验证的卖家未能及时将商品过帐到买家或退款
  • 列出项目时出现连续错误
  • 已验证的卖家未能维持预期的高水平专业行为
  • 无论拍卖的价格是多少,经验证的卖家都无法兑现商品的销售
  • 歪曲一块石头,例子 -
  • 歪曲和销售玻璃填充的Ruby作为未加热的Ruby
  • 卖烟熏埃塞俄比亚蛋白石作为天然黑欧泊
  • 将镀金首饰作为纯金首饰出售
  • 歪曲并出售Doublet或Triplet蛋白石作为固体蛋白石
  • 在gemrockauctions.com上卖双峰宝石

立即永久停用的例子:

  • 如果发现经过验证的卖家根据行为准则诽谤The Treasures Auctions Network
  • 如果验证卖家在www.gemstonesauctions.com以外的任何网站上列出合成宝石
  • 如果发现经过验证的卖家向我们的保护措施无法应用的网站以外的客户进行销售
  • 如果验证卖家粗鲁或侮辱
  • 如果发现验证卖家出价或在他们自己的列表上。

条款和条件

  1. 在7天内每月15日支付费用
  2. 经验证的卖家不得在任何The Treasures Auctions Network网站上竞标家人,他们自己或任何相关公司的房源
  3. 已验证的卖家必须列出准确的描述并使用正确的类别并遵守规则,如The Treasures Auctions Network - 已验证卖家的列表指南
  4. 经验证的卖家不得在The Treasures Auctions Network中的任何网站上链接到其他外部网站或电子邮件地址。这包括列表。
  5. 经验证的卖家有义务以拍卖品销售的任何价格出售
  6. 退款政策 - 如果买家对购买不是100%满意,则所有获胜都有7天的退货期。买方的退款金额必须等于原始交易(结果/ s +运费+保险,如果适用),但不必包括发布/退回给卖方的物品的费用
  7. 已验证的卖家可以就特定购买与买家联系,不允许联系未购买的买家。卖家不得向任何买家发送有关自我推销,“垃圾邮件”消息和骚扰的消息。
  8. 经过验证的卖家发现“移交”或将商店出售给另一个人将立即终止,并可能采取法律行动
  9. 如果未经The Treasures Auctions Network许可将保证金退还给卖家,您的卖家账户将立即关闭,恕不另行通知
  10. 如果您的卖家帐户因任何原因被暂停,则所欠的任何金额将立即到期并应付
  11. 经验证的卖家不得在任何外部情况下诽谤或批评或诽谤Treasures Auctions Network,包括股票,卖家或客户。这包括但不限于社交媒体,Facebook,Twitter,论坛或印刷媒体
  12. 经过验证的Opal Auctions或Gem Rock Auctions的卖家有资格申请珠宝拍卖或硬币拍卖的卖家账户,没有月度计划费用
  13. 经过验证的卖家可能不会诱使客户购买Treasures Auctions Network以外的商品。
  14. Treasures Auctions网络保留删除,暂停和禁止任何商店或个人的权利,恕不另行通知。

行为守则

  • 经过验证的卖家必须专业地为客户提供100%满意的订单,并且必须坚持行业内的Treasures Auctions Network诚信
  • 经过验证的卖家应始终坚持最高水平的专业行为。

费用从2018年1月1日起

对销售物品收取的佣金如下 -

已验证的卖家计划

卖家计划和费率

卖方计划进展

  1. 在试用期内,卖家将在入门计划上花费至少3个月的时间
  2. 然后卖家必须在每个计划上花费至少1个月,因为他们会连续进入Gem Harlequin Plan。
  3. 在请求upgarde之前,卖家必须列出接近计划允许的最大列表
  4. 所有计划更改必须由卖方通过“帐户设置”中的“销售首选项”选项卡进行请求。管理层可酌情批准或拒绝该请求。

如果您想申请成为任何The Treasures Auctions Network网站的认证卖家,请下载以下申请表并通过电子邮件发送至applications@treasuresauctions.com

已验证的卖家申请表(Ver 2.1)

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