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About Us
关于我们
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About Us - The Team, The Goal, The Dream, Our Opal & Gemstone Family

From the earliest days of our business in 2004 we have gone from a ‘one man show’ to a international specialist team which continues to grow our Opal and Gemstone business.  We are lucky enough to have years of experience in our team members from many industries and backgrounds allowing us to draw on that expertise and combine it with our passion for Opals and Gemstones. 

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Founder & CEO

About Us - Wayne Sedawie

Wayne Sedawie was introduced to Opals in 1992 by his brother Paul from Seda Opals, who mines at Lightning Ridge in New South Wales, Australia. After meeting his mate Chris from Opal Rush, Wayne was hooked on Opals. Over the years he has had shares in Opal mines, operated Opal cutting factories and jewelry factories overseas and has cut over 200,000 Opals himself. His growing passion for Opals made him realise he needed to bring these amazing stones to the people of the world. 

About Us - Paul Sedawie

In September 2004 Wayne founded Opal Auctions. The goal was to offer Opals direct from Opal miners and wholesalers direct to opal buyers all over the world. 13 years later over 330,000 Opals have new homes in over 184 countries. 

About Us - Estela Sedawie

In 2007 Wayne and his wife Estela started Gem Rock Auctions with the same principles and goals, to bring approved Verified Sellers to offer genuine gemstones to the world.

IT Department

About Us - Steve Thomas

Steve joined us 2005 and now has over 12 years’ experience in making sure our websites and servers are up 24/7. He is now also in charge of our specialist IT team who work on server upgrades, compliance issues, security, website development and maintenance. Our websites get 2-3,000 request per minute and over 34 million-page views per annum and need constant monitoring. To further his skills Steve completed an Amazon AWS Certified Solutions Architect course - Associate in 2017.

Adrian joined us in 2005 for a few years and then traveled the world working in New York and Sydney. He has recently returned to our IT team and is now in charge of our Mobile App development.

Business Development

About Us - Ross Sedawie

Ross has been responsible for our business development, SEO, content creation and advertising strategy since 2013.  As a trained Engineer and Gemologist, Ross monitors market trends in both the Opal and Gemstone industries and is constantly developing new stratergies for our business. His focus for 2018 will be targeted advertising for our websites.

Terese has worked on many project for our business since 2013.  Her qualifications as an IT Business Analyst with a minor in Accounting, along with over 12 years of experience working for large corporations has brought a proffesional edge to our business. 

Her focus for 2018 includes SEO, content creation and our online presence.

Shipping Department

About Us - Silvia Palmero

Silvia has been in charge of shipping from our head office now for over 10 years and has shipped hundreds and thousands of packages. Her Switzerland efficiency is paramount for our buyers to receive their parcel quickly and efficiently. Many buyers will have had contacted her in regard to their items and shipping. 

Marketing Department

Erika Sharpe

Erika started work for us in 2004 focusing on photography and listing items whilst completing her Naturopath course. She worked for several years as a Naturopath but the Opal bug never left her and she is now back working on our Social Media and assisting with content creation. 

About Us - Yuka Hatano

Yuka has been with us for over 5 years. Her Japanese precision assists greatly with Yuka being a wizz at photography, social media and daily operations. Her tasks are always varied and include photography, staff training and assisting in the daily runnings of the business.

About Us - Summer

Summer started with us 6 months ago and handles our social sites in China and our Opal website in China. She also assists with photograph. 

Sheriff Department

We have several international Gemologists who maintain our Gemstone and Opal Sheriff programs. They are based in Australia and USA. This department makes sure that our Opal and gemstones are verified and authenticated. We handled over 17,000 requested audit last year and they have been great asset for our customers. 

Customer Service & Support

Iris has worked with us for 3 years and many of you would have received messages from her over the years. She is in charge of our support tickets for both our customers and sellers. If anyone has a problem Iris can fix it. 

Verified Sellers

Our business wouldn’t exist without our 130+ Verified Sellers. They are trully the heart and soul of our Opal & Gemstone family. 

关于我们 - 团队,目标,梦想,我们的蛋白石和宝石家庭

从我们2004年的业务成立之初起,我们就已经从一个“男人秀”变成了一个国际专家团队,继续发展我们的蛋白石和宝石业务。我们很幸运能够拥有来自不同行业和背景的团队成员多年的经验,这使我们能够利用这些专业知识,并将其与我们对蛋白石和宝石的热情相结合。

创始人兼首席执行官

关于我们 -  Wayne Sedawie

Wayne Sedawie于1992年被来自Seda Opals的兄弟Paul介绍给Opals,他在澳大利亚新南威尔士州的Lightning Ridge开采。在与Opal Rush会见他的队友Chris之后,Wayne迷上了Opals。多年来,他一直在Opal矿山,海外经营蛋白石切割工厂和珠宝工厂,并自己削减了20万欧泊。他对蛋白石日益增长的热情使他意识到他需要将这些神奇的宝石带给世界人民。

关于我们 -  Paul Sedawie

2004年9月,Wayne创立了Opal Auctions。目标是将蛋白石直接从蛋白石矿工和批发商直接提供给世界各地的蛋白石买家。 13年后,超过330,000个蛋白石在184个国家拥有新住宅。

关于我们 -  Estela Sedawie

2007年,Wayne和他的妻子Estela以相同的原则和目标开展了Gem Rock拍卖活动,带来了经过批准的认证卖家向全世界提供真正的宝石。

IT部门

关于我们 - 史蒂夫托马斯

史蒂夫加入了我们2005年,现在有超过12年的经验,确保我们的网站和服务器全天候运行。他现在还负责我们的专业IT团队,负责服务器升级,合规性问题,安全性,网站开发和维护。我们的网站每分钟获得2-3,000个请求,每年浏览量超过3400万页,需要不断监控。为了进一步提高他的技能,Steve于2017年完成了亚马逊AWS认证解决方案架构师课程 - 助理。

阿德里安于2005年加入我们几年,然后前往世界各地的纽约和悉尼工作。他最近回到了我们的IT团队,现在负责我们的移动应用程序开发。

业务发展

关于我们 -  Ross Sedawie

Ross自2013年以来一直负责我们的业务开发,SEO,内容创建和广告策略。作为一名训练有素的工程师和宝石学家,Ross监控Opal和Gemstone行业的市场趋势,并不断为我们的业务开发新的策略。他对2018年的关注将成为我们网站的定向广告。

自2013年以来,Terese一直致力于为我们的业务开展许多项目。她在会计方面担任IT业务分析师的资格,以及在大公司工作超过12年的经验,为我们的业务带来了专业优势。

她对2018年的关注包括搜索引擎优化,内容创作和我们的在线展示。

运输部门

关于我们 -  Silvia Palmero

Silvia现在负责我们总部的运输工作超过10年,已经运送了成百上千的包裹。她的瑞士效率对于我们的买家快速有效地收到包裹至关重要。很多买家会就他们的物品和运输方式与她联系。

营销部门

Erika Sharpe

Erika于2004年开始为我们工作,专注于摄影和列出物品,同时完成她的自然疗法课程。她作为Naturopath工作了几年,但Opal虫子从未离开过她,她现在回到我们的社交媒体工作并协助内容创作。

关于我们 -  Yuka Hatano

Yuka已经和我们在一起超过5年了。她的日语精确度极大地帮助Yuka成为摄影,社交媒体和日常运营的一员。她的任务总是多种多样,包括摄影,员工培训和协助业务的日常运作。

关于我们 - 夏天

夏天从6个月前开始,我们处理我们在中国的社交网站和我们在中国的蛋白石网站。她还协助照片。

警长局

我们有几位国际宝石学家负责维护我们的Gemstone和Opal Sheriff计划。他们的总部设在澳大利亚和美国。该部门确保我们的蛋白石和宝石经过验证和认证。去年我们处理了超过17,000个请求的审计,它们对我们的客户来说是巨大的财富。

客户服务与支持

Iris已与我们合作了3年,多年来你们中的许多人都会收到她的消息。她负责我们的客户和卖家的支持票。如果有人有问题,Iris可以解决它。

已验证的卖家

没有我们的130多个已验证卖家,我们的业务就不会存在。它们是我们Opal&Gemstone家族的核心和灵魂。

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